Our client, which is the largest investor-owned water utility in New England and among the seven largest in the U.S, is looking for a Systems Engineer to join their team. This individual will be responsible for implementation, operations, and management of complex enterprise systems, integrating a variety of platforms, operating systems, and applications.

Principal Responsibilities & Activities:

• Operate complex and diverse technology systems running on Microsoft Operating Systems. Participate and recommend design alternatives.
• Design and operate corporate-wide Citrix environment
• Manage corporate backup policies including the design, daily backup monitoring and reporting, retention policies, and additions as new systems are introduced
• Support projects by providing backup/snaps as required
• Support Infrastructure Engineers by performing maintenance duties across VMWare Virtualization, Storage Environments, Data Center Operations and Microsoft Office Operating Systems
• Manage infrastructure projects including but not limited to Citrix, Microsoft OS and Backup/Recovery
• Monitor performance of servers, backups and Citrix
• Develop and maintain systems documentation, including diagrams, Standard Operating Procedures, and work instructions
• Assist in the development, testing and support of the Disaster Recovery Plan
• Provide high level technical support by analyzing hardware and/or software data, identifying the root cause of the problem and developing/implementing hardware and/or software solutions
• Perform after hours support duties, on rotation, to sustain 220 plus node wide area network networking systems and service levels

Know How and Skills:

• Windows Server (2016/2019), Microsoft Active Directory, Microsoft Azure Active Directory, Group Policy, VMWare, Citrix (XenApp and Netscaler), Storage Area Networks and Backup technologies
• Networking including network architecture and Cisco routing
• Project management manage scope, approach, budget, schedule, resources
• Vendor management manage product life cycle, pricing, maint contracts
• Excellent analytical and communication skills, both written and verbal
• Ability to work well in a cross-functional team environment
• Manage complex problem assessments and establish critical repair priorities
• Clearly communicate technical information to non-technical audiences
• Work well under pressure and quickly identify solutions to outages

Position Requirements:

• 3-5 years with practical experience in Citrix and Backup Technologies
• Certifications a plus: Microsoft, Citrix, VMWare, ITIL, etc.
• College degree in computer science or related field

After 3 months of successful employment, this role will be eligible for a hybrid schedule (3 days office/ 2 days remote). Until the three months have passed, they may be eligible for some remote work once fully trained. The office location is Monroe, CT They are actively interviewing for this position please send over your CV and apply if interested!