Service Technician - No Weekends! | BomaLink

Service Technician - No Weekends!

Manufacturing

Posted 11 months ago

Details

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Description:

Job Summary

As a Dairy Tech-Territory Sales Representative, you are responsible for the maintenance and expansion of your assigned customer base within the Northeast territory for Dairy Tech Inc Equipment and Perfect Udder Bags. This includes achieving annual sales, revenue, and gross profit goals within this specified territory. You will assist customers in achieving improved production/profitability in their dairy operations using the Perfect Udder Colostrum Management System. This role will focus on increasing market share through the use and sale of proprietary technologies and products along with their knowledge of animal health.

Essential Functions

  • Conduct targeted prospect calls to develop new and existing business growth; actively call on customers the primary focus will be on dairy producers.

  • Actively work with area distribution channels in supporting the development and execution of sales growth strategies and tactics that incorporate Perfect Udder Colostrum Management programs.

  • Partner with customers to understand their business needs and requirements in order to proactively recommend specific products and solutions.

  • Provide impeccable support: respond to customer queries, answer questions and solve problems in a timely fashion.

  • Identify trends in customer satisfaction.

  • Verify price and terms in accordance with standard procedures and customer profitability profiles.

  • Work closely with all areas of the Dairy Tech Business team, to develop a strong and trusting relationship focused on their needs and the needs of their customers by positioning the programs, tools, technologies, and services of Dairy Tech Inc.

  • Provide tracking reports (CRM) on marketing and service activities as management requires and maintain up-to-date and accurate client history records.

  • Must meet forecasted goals.

  • Maintain a current knowledge of the industry, consumer preferences, company products, programs, market conditions, and competition.

  • Gain understanding of and adhere to Accounts Receivables policies and practices.

  • Ensure accuracy in customer orders and territory records, document all customer interactions and potential sales opportunities, and maintain accurate financial documentation.

  • Must maintain acceptable driving record.

  • The Outside Sales Representative may perform other duties as assigned.

Job Qualifications

Required Qualifications:

  • Bachelor's in Animal Science or Ag related field, or equivalent combination of education and experience

  • Good understanding of dairy husbandry, current management practices, and nutritional guidelines.

  • Basic command of nutritional and management recommendations

  • Exceptional customer service and organization skills.

  • Self-motivated

  • Ability to analyze financial information

  • Skillful negotiation and presentation abilities

  • Accuracy and strong attention to detail.

  • Effective verbal, written, and interpersonal communication skills.

  • General computer proficiency including knowledge of MS Office

Preferred Qualifications:

  • Minimum of 3 years of experience with a Dairy emphasis, proven track record of growing and maintaining a customer base of dairy herds.

  • Experience as a Dairy herd manager or related position is favored also.

  • Excellent verbal and written communication skills, focus, along with strong organization and time management skills.

  • Success in this position requires cold calling, high internal drive, a natural ability for relationship building, and leadership in a team environment.

  • Proficiency in SAP or related ERP

Working Conditions

Physical Demands:

  • Lifting or Carrying, occasional, up to 50 pounds

  • Sitting or Standing, majority of work day

  • Reading and sight, requires frequent review of customer information

Environmental Factors:

  • Operate a computer of other office devices

  • Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information

Travel and On-call

  • This position requires travel in a regional area. 50% travel throughout assigned territory.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  • 401(k) Match Retirement Savings Plan.

  • Employee Stock Purchase Plan (ESPP).

  • Paid Time Off (PTO).

  • Holiday Pay & Floating Holidays.

  • Volunteer Time Off (VTO).

  • Educational Assistance Program (Tuition Reimbursement).

  • Full Paid Parental and Adoption Leave.

  • LifeWorks (Employee Assistance Program).

  • Patterson Perks Program.

Compensation:

This position is paid on a commission basis.

EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.


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