Details
Responsibilities
- Manage a staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims.
- Manage laborers and operators.
- Implement and execute plans to complement the business unit's strategic and operating plan
- Maximize the customer experience, growth and durability, while optimizing profitability.
- Ensure maximum productivity and route management systems for commercial, roll-off and residential routes and establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses.
- Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met.
- Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
- Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
- Approve expenses and manage budget for the operations department including approval of purchase orders and vendor pricing.
- Develop a successful team and workplace culture and effectively manage performance and talent development; drive best-practice sharing.
- Build and maintain strong and effective relations with relevant government, community and environmental groups
Qualifications
- Minimum 2 years supervisory or management experience
- Ability to lead change initiatives
- Able to direct a large staff
- Process and results oriented