Details
Duties & Responsibilities:
Processes telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate.
Assists outside sales personnel by processing priority transactions.
Establishes and maintains customer relationships, communications with customers and co-workers to provide technical information and recommendations.
Contacting regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Participates in training opportunities to enhance and maintain personal and product knowledge.
Gains familiarity with the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methods.
Estimating or quoting prices with delivery dates
Consulting with clients after sales or contract signing to resolve problems and provide ongoing support.
Provides follow-up for customer quotes and lost sales.
Other duties as assigned by supervisor.
Qualifications:
High school diploma with minimum 2 years related experience
Effective written and verbal communication
Knowledge of Eclipse or ERP
Salary
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