Details
Responsibilities
- Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
- Assign loads to drivers based on designated routes and driver location.
- Prepare, update and dispense the daily route schedule.
- Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
- Ensure route completion via the driver check-in process.
- Courteously interact with customers, as required.
- Report driver performance issues or concerns to appropriate management for resolution.
- Follow all required safety policies and procedures.
- Perform other job-related duties as assigned.
Qualifications
- 2 years dispatching experience
- Experience in a customer-facing position