Sr. Director of Implementation or Operations | BomaLink

Sr. Director of Implementation or Operations

Executive Management

Posted 1 year ago

Details

This Jobot Job is hosted by: Tony Fasano
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $200,000 - $225,000 per year

A bit about us:

Leading technology expense and asset management solution. Seamlessly integrates with hundreds of providers globally to deliver the reporting and insights needed by enterprises of all sizes and scales. Fueled by an innovative automation framework and unified customer experience, optimize spending and resources across telecom, mobile, cloud, and IoT.

Why join us?

A competative salary, friendly, driven, and passionate company built on 4 core values:

Accountability

Customer Centricity

Collaboration

Transparency

Job Details
  • Be accountable for contributing to the definition, development, rollout, and effective management of strategic plans that drive quality implementations, client and associate satisfaction and loyalty, and revenue growth.
  • Assist with the establishment of team goals across the Implementation organization, and effective measuring/communicate performance against established goals to drive continuous improvement in delivering services to the client.
  • Driving associate engagement, loyalty, talent/career development, and appropriate programs to support an Implementation organization.
  • Lead other management-level associates and team performances.
  • Help define, support, and modify process change in implementation functions. Collaborate with other Leaders to ensure consistency of methods, processes, and procedures.
  • Provide support and guidance regarding Implementation processes and procedures as well as participate in the process as requested for new client opportunities.
  • Develop and maintain effective client relationships and builds appropriate improvement and action plans to address issues and satisfaction.


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