Senior Product Manager - Patient Experience | BomaLink

Senior Product Manager - Patient Experience

Biotechnology Research

Posted 2 weeks ago


Who We Are

Tasso is a fast-growing, Seattle-based startup focused on delivering at-home diagnostic testing to those who need it most. We are growing our footprint with leading health systems, clinical research organizations, academic medical centers, and more who are looking to deliver clinical-grade, convenient diagnostic tests to their patients. Tasso was originally founded to find a better way to collect blood instead of a painful fingerstick or time-consuming venous draw. Since then, our products have been used in pharmaceutical clinical trials, by Olympians as part of a new virtual anti-doping program, and broadly by hospital systems and researchers across the US.

Tasso is looking for a Senior Product Manager – Patient Experience to lead the digital and physical patient experience for patients and research participants performing at-home blood sample collections for clinical diagnostic testing. An ideal candidate will have significant experience leading patient-centric clinical products and building digital patient and consumer experiences. The Senior Product Manager – Patient Experience will be responsible for driving patient adherence of sample collection and creating an intuitive, delightful experience for patients performing at-home blood collection.

What You Will Do
  • Own the vision and roadmap for Tasso’s overall patient and participant experience, both digital and physical.
  • Distill user research, customer feedback, and product vision into an executable roadmap.
  • Define the user experience of at-home blood sample collection.
  • Manage the delivery of products and features in collaboration with engineers and UX designers.
  • Break down high-level product plans into detailed and implementable user stories.
  • Work with engineering managers to prioritize work and ensure implementation matches desired outcome.
  • Build relationships with customers and partners.
  • Work with Tasso team members to investigate design approaches, prototype new technology, and evaluate technical feasibility.
  • Actively participate in and contribute to product strategy and business goals.
  • Engage with 3rd party vendors to explore product enhancements and cost-savings strategies.
  • Serve as primary contact for addressing field sales needs for product information to meet customer needs.
  • Support new product development and maintenance of existing product portfolio.
  • Coordinate activities across the company to ensure the success of the product
  • Any other related tasks asked of the job.

Who You Are
  • Bachelor's or Master's degree in engineering or related field or equivalent work experience.
  • 5+ years of product management or related experience
  • Demonstrated success in leading the development of products and customer-facing features from inception to delivery.
  • Strong quantitative and qualitative business analytic skills; proficiency in SQL.
  • Experience building digital consumer products with a strong UX and design component.
  • Experience managing products with integrations to 3rd party systems.
  • Excellent problem solving, project management, and communication skills.
  • Technical fluency; comfort understanding and discussing technology concepts, experience evaluating tradeoffs and new opportunities with technical team members.
  • Excellent written and verbal communication skills and interpersonal relationship skills including consultative and relationship management skills.

What We Offer

Tasso Inc. provides a full suite of employee benefits, including unlimited paid vacation leave,100% employer paid premiums for employees medical, dental and vision coverage, flexible work schedules and the ability to work from home. In addition, the company provides a fun and safe working environment where employee success is valued, and career growth is fostered.

Compensation Package

$120,000/yr - $160,000/yr base + Stock Options

We offer competitive compensation, benefits and a fantastic work environment:
  • 100% paid Medical, Dental & Vision for employees and generous subsidy for dependents
  • Unlimited PTO policy
  • 401K + Employer Match
  • Flexible Work From Anywhere schedule

We have a strong healthcare-driven mission and your guidance and efforts will directly link to our success. We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be for it.

We will hire based on a candidate’s qualifications for the role, job requirements, and business needs without regard to an individual’s sex, sexual orientation, gender identity, religion, national origin, disability, race, color, veteran status, or age. Tasso is committed to providing employees an environment that is free from harassment and discrimination of any kind. Come as you are!

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