Details
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Description
U.S. Bank is seeking a motivated Senior Business Data Analyst with liaison and customer relationship management experience to help lead the success of our Salesforce initiatives. This position will focus on data management, including lead management and augmenting customer/prospect information with internal and external data, all with a focus of leveraging data through Salesforce.com to help our bankers support our customers more efficiently and effectively.
Responsible for requirements and functional architecture of our Salesforce ecosystem. Participates in testing, training, and implementation of applications.
Responsible for assisting the business line with requirements and working with the application development team to create a functional architecture.
Participates in developing and maintaining detailed knowledge of the business's current technology and infrastructure from a functional perspective.
Provides guidance concerning business implications of development projects.
Serves as consultant to internal business groups on process improvement projects designed to improve their business results.
Involved in training and implementation of applications.
Partners with business stakeholders to identify, refine, and document detailed business needs.
Assists, and at times, may lead clients and technical staff to investigate, analyze, and resolve application problems related to system functions.
Often first point of contact for user support and problem solving. May manage routine projects.
Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work.
Works with technology and application development teams to design or select solutions that appropriately meet the business needs for large projects.
Reviews and validates test plan approaches for proper functionality coverage.
May coordinate and execute test plans. Looks for an opportunity to improve testing process.
Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
Basic Qualifications
-Bachelor's degree or equivalent work experience
-At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.
Preferred Skills/Experience
Working experience in:
Salesforce.com capabilities including Campaign and Lead Management
Salesforce.com platform administration experience
Data and Information management
Project Coordination and Execution
Prefer candidates with experience in Financial Services Industry
Extensive experience in:
Salesforce.com
Agile project methodologies
Organizational Change Management
Business assessment practices
Business Analysis and Process Mapping
Business partnering/networking/relationship building
Subject matter expert in:
Requirements analysis
Data Management Practices
Workflow analysis
If theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
Learn how the way we work at U.S. Bank ( drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com ( .
EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law ( poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $99,365.00 - $116,900.00 - $128,590.00
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Description
U.S. Bank is seeking a motivated Senior Business Data Analyst with liaison and customer relationship management experience to help lead the success of our Salesforce initiatives. This position will focus on data management, including lead management and augmenting customer/prospect information with internal and external data, all with a focus of leveraging data through Salesforce.com to help our bankers support our customers more efficiently and effectively.
Responsible for requirements and functional architecture of our Salesforce ecosystem. Participates in testing, training, and implementation of applications.
Responsible for assisting the business line with requirements and working with the application development team to create a functional architecture.
Participates in developing and maintaining detailed knowledge of the business's current technology and infrastructure from a functional perspective.
Provides guidance concerning business implications of development projects.
Serves as consultant to internal business groups on process improvement projects designed to improve their business results.
Involved in training and implementation of applications.
Partners with business stakeholders to identify, refine, and document detailed business needs.
Assists, and at times, may lead clients and technical staff to investigate, analyze, and resolve application problems related to system functions.
Often first point of contact for user support and problem solving. May manage routine projects.
Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work.
Works with technology and application development teams to design or select solutions that appropriately meet the business needs for large projects.
Reviews and validates test plan approaches for proper functionality coverage.
May coordinate and execute test plans. Looks for an opportunity to improve testing process.
Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
Basic Qualifications
-Bachelor's degree or equivalent work experience
-At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.
Preferred Skills/Experience
Working experience in:
Salesforce.com capabilities including Campaign and Lead Management
Salesforce.com platform administration experience
Data and Information management
Project Coordination and Execution
Prefer candidates with experience in Financial Services Industry
Extensive experience in:
Salesforce.com
Agile project methodologies
Organizational Change Management
Business assessment practices
Business Analysis and Process Mapping
Business partnering/networking/relationship building
Subject matter expert in:
Requirements analysis
Data Management Practices
Workflow analysis
If theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
Learn how the way we work at U.S. Bank ( drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com ( .
EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law ( poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $99,365.00 - $116,900.00 - $128,590.00
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.