Opportunity: Information Technology Coordinator | BomaLink

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Information Technology Coordinator

Information Technology

Posted 1 month ago

Details



IT Coordinator




The IT coordinator requires minimum 5 years of maintaining IT systems and networks to execute technical and administrative

Tasks. He/she must maintain our computers and network systems working to their maximum capacity with greatest

efficiency.




REPORTS to: Division Manager




Duties and Responsibilities

? Respond to requests for service and incidents related to Aerial computer technology

? Provision equipment, including but not limited to desktops, laptops, and mobile devices

? Produce documentation on use of hardware, software, and computer systems. Produce user instructions on

resolutions to common problems.

? Provide level 1 support of company software systems consisting of BOP, Project Websites, Executive Dashboard, Estimating Ops, Job Profile, CRM

? Provide IT problem resolution and incident response for 70+ employees

? Configure and maintain company computer systems - servers, virtualization, network hardware, firewall, WiFi, PCs, printers, & mobile devices. Ensure the reliable operation of these entities.

? Install and upgrade hardware components and software related to company IT infrastructure - Windows Servers, Linux Servers, Virtualization Technology, VOIP/PBX phones, Building Access Control, Network Equipment, Security Cameras, Database Systems, etc.

? Administer Office 365, Google G Suite products and manage other SaaS (Software as a service) subscriptions on behalf of organization

? Manage Active directory, Group Policy, DNS, DHCP, Azure Synchronization of Microsoft Windows domain environment

? Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

? Test, configure, and update software used in Electrical Construction industry

? Responds to security and usability concerns related to information technology

? Establish and support positive relationships with external vendors in order to implement technology solutions for organization

? Use programming knowledge to automate routine tasks and extend functionality of software used by organization, specifically PowerShell & Google Apps script

? Manage IT service ticketing platform used to intake & track employee service requests and incidents

? Assist training & development team with creation of training materials and training programs for effective adoption of technology and solutions

? Extract and transform data from heterogeneous systems for consumption by construction management teams and company leadership

? Implement and manage infrastructure solutions hosted in Google Cloud environment

? Ensure successful data flow between separate IT systems, specifically MySQL & SQL Server database systems

? Work with internal users, external users, & projects stakeholders on analyzing business requirements and identifying opportunities for software enhancements

? Continuously devise ways for improving company workflow and operations via technology solutions

? Perform testing on software as required

? Lead & mentor junior staff of IT team




We offer health, dental, 401K. Please forward resume for immediate consideration







~ We are an AA/EEO Employer ~




Salary

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