Details
IT Coordinator
The IT coordinator requires minimum 5 years of maintaining IT systems and networks to execute technical and administrative
Tasks. He/she must maintain our computers and network systems working to their maximum capacity with greatest
efficiency.
REPORTS to: Division Manager
Duties and Responsibilities
? Respond to requests for service and incidents related to Aerial computer technology
? Provision equipment, including but not limited to desktops, laptops, and mobile devices
? Produce documentation on use of hardware, software, and computer systems. Produce user instructions on
resolutions to common problems.
? Provide level 1 support of company software systems consisting of BOP, Project Websites, Executive Dashboard, Estimating Ops, Job Profile, CRM
? Provide IT problem resolution and incident response for 70+ employees
? Configure and maintain company computer systems - servers, virtualization, network hardware, firewall, WiFi, PCs, printers, & mobile devices. Ensure the reliable operation of these entities.
? Install and upgrade hardware components and software related to company IT infrastructure - Windows Servers, Linux Servers, Virtualization Technology, VOIP/PBX phones, Building Access Control, Network Equipment, Security Cameras, Database Systems, etc.
? Administer Office 365, Google G Suite products and manage other SaaS (Software as a service) subscriptions on behalf of organization
? Manage Active directory, Group Policy, DNS, DHCP, Azure Synchronization of Microsoft Windows domain environment
? Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
? Test, configure, and update software used in Electrical Construction industry
? Responds to security and usability concerns related to information technology
? Establish and support positive relationships with external vendors in order to implement technology solutions for organization
? Use programming knowledge to automate routine tasks and extend functionality of software used by organization, specifically PowerShell & Google Apps script
? Manage IT service ticketing platform used to intake & track employee service requests and incidents
? Assist training & development team with creation of training materials and training programs for effective adoption of technology and solutions
? Extract and transform data from heterogeneous systems for consumption by construction management teams and company leadership
? Implement and manage infrastructure solutions hosted in Google Cloud environment
? Ensure successful data flow between separate IT systems, specifically MySQL & SQL Server database systems
? Work with internal users, external users, & projects stakeholders on analyzing business requirements and identifying opportunities for software enhancements
? Continuously devise ways for improving company workflow and operations via technology solutions
? Perform testing on software as required
? Lead & mentor junior staff of IT team
We offer health, dental, 401K. Please forward resume for immediate consideration
~ We are an AA/EEO Employer ~