Information Technology Coordinator | BomaLink

Information Technology Coordinator

Information Technology

Posted 6 months ago

Details


IT Coordinator


The IT coordinator requires minimum 5 years of maintaining IT systems and networks to execute technical and administrative

Tasks. He/she must maintain our computers and network systems working to their maximum capacity with greatest

efficiency.


REPORTS to: Division Manager


Duties and Responsibilities

Respond to requests for service and incidents related to Aerial computer technology

Provision equipment, including but not limited to desktops, laptops, and mobile devices

Produce documentation on use of hardware, software, and computer systems. Produce user instructions on

resolutions to common problems.

Provide level 1 support of company software systems consisting of BOP, Project Websites, Executive Dashboard, Estimating Ops, Job Profile, CRM

Provide IT problem resolution and incident response for 70+ employees

Configure and maintain company computer systems - servers, virtualization, network hardware, firewall, WiFi, PCs, printers, & mobile devices. Ensure the reliable operation of these entities.

Install and upgrade hardware components and software related to company IT infrastructure - Windows Servers, Linux Servers, Virtualization Technology, VOIP/PBX phones, Building Access Control, Network Equipment, Security Cameras, Database Systems, etc.

Administer Office 365, Google G Suite products and manage other SaaS (Software as a service) subscriptions on behalf of organization

Manage Active directory, Group Policy, DNS, DHCP, Azure Synchronization of Microsoft Windows domain environment

Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

Test, configure, and update software used in Electrical Construction industry

Responds to security and usability concerns related to information technology

Establish and support positive relationships with external vendors in order to implement technology solutions for organization

Use programming knowledge to automate routine tasks and extend functionality of software used by organization, specifically PowerShell & Google Apps script

Manage IT service ticketing platform used to intake & track employee service requests and incidents

Assist training & development team with creation of training materials and training programs for effective adoption of technology and solutions

Extract and transform data from heterogeneous systems for consumption by construction management teams and company leadership

Implement and manage infrastructure solutions hosted in Google Cloud environment

Ensure successful data flow between separate IT systems, specifically MySQL & SQL Server database systems

Work with internal users, external users, & projects stakeholders on analyzing business requirements and identifying opportunities for software enhancements

Continuously devise ways for improving company workflow and operations via technology solutions

Perform testing on software as required

Lead & mentor junior staff of IT team


We offer health, dental, 401K. Please forward resume for immediate consideration



~ We are an AA/EEO Employer ~



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