Identity Engineer | BomaLink

Identity Engineer

Information Technology

Posted 2 weeks ago


Primary Location: 6305 Peachtree Dunwoody Rd, Atlanta, GA, USA

Division: Cox Communications

Job Level: Individual Contributor

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 219433


Cox Communications is looking for a highly experienced DevOps Engineer to design, develop, implement, and support CyberArk PAS. This position is a lead role in the Identity DevOps organization and will provide direction on platform design, automation, development, and integrations. Ensures data and metrics are used to drive decision making.

Key Responsibilities

  • Design, implement and support CyberArk Privileged Access Security
  • Integrate PAS with other platforms
  • Provide advanced troubleshooting assistance using structured and repeatable methodology
  • Recommend use cases that address specific organizational needs and / or regulatory requirements
  • Manage projects to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target
  • Create robust, technically detailed "MOP" (Method of Procedure) for service integration and implementation for lower tiers of support to utilize
  • On-call support for platform related outages
  • Create and track Key Performance Indicators, weekly reporting metrics
  • Governs 3rd party support teams ensuring time response to customer issues
  • Governs 3rd party vendors providing support services ensuring timely responses to support cases
  • Develop automations to manage PAS platforms efficiently and proactively resolve customer issues
  • Ensures patching and vulnerabilities are completed complying with security policy
  • Create and maintain roadmaps for supported identity platforms


Required Training and Skills:

  • Typically requires BS/BA in related discipline (i.e. Engineering, Computer Science, or similar technical degree).
  • 5+ years of CyberArk PAS design, development, and production support
  • 3+ years in a development role
  • Demonstrable experience of analyzing and interpreting system and application logs to diagnose faults and spot abnormal behaviors
  • Demonstrable understanding of CyberArk PAS, cloud technologies, virtualization, APIs, networking, Active Directory/Azure, AWS
  • Requirements gathering and business case analysis
  • Strong critical thinking and problem-solving skills
  • Strong presentation skills with the ability to communicate to all levels of the organization
  • Ability to collaborate to achieve common goals
  • 2+ years Python

Desirable Skills:

  • Experience building automation tools using various platform APIs
  • Experience with deploying solutions within a virtualized environment - ESX, AWS, Docker, cloud technologies
  • Software Development - Python
  • Automation using Python
  • Practical experience in Linux and Windows system administration
  • Understanding or have experience with agile and lean philosophies
  • Excellent knowledge of DevOps processes, principals, and toolsets
  • CISSP, CISM or other relevant IS security certifications are a plus

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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