Details
Crum & Forster Company Overview:
Crum & Forster (C), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. Approaching $4 billion in written premium as of 2021, C enjoys a financial strength rating of "A" (Excellent) by A.M. Best. C is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people - 3000+ employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards. C is part of Fairfax Financial Holdings, a global organization with $23.8 billion in revenue as of 2021. For more information about Crum & Forster, please visit our website:
Job Description:
We are looking for a Human Resources Director to develop, coordinate, and execute HR initiatives and programs that drive organizational strategy and business results for Travel Insured International (TII).This position requires expertise and insight into a range of disciplines, including talent management, organizational development and learning, DEI, and employee relations.Working closely with TII senior leadership and the A Division HR team, the incumbent will be a trusted advisor to the business, consulting with the leaders on strategic decisions to drive a high performance culture. This role sits on the TII Executive Team and has accountability to the TII President. What you wil do:Partner closely with senior leadership to understand its financials, objectives, and challenges to best drive a high performance culture.Consult and advise the business leader and management team on organizational design and proactively participate in talent management and performance management of both existing and prospective employees. Collaborate with new TII President and VP A HR to build a strong culture and increase employee engagement in support of businesss strategic growth goals.Coach Managers on setting clear performance expectations and supporting them during employee relations matters so as to handle them in a professional, legal, and ethical manner.Provide consultative support to employees on career development, performance issues, and general concerns. Partner with managers and HR Team to build out career pathing and development opportunities to support employees growth and career goals. Collaborate closely with A HR Team to drive and execute cross A Division people and culture strategies and programs.Manage employee relations issues, counsel managers in application of HR policies, conduct employee investigations and exit interviews.Work closely with the Corporate HR Shared Services team on all payroll, benefits and disability matters. Identify and execute opportunities to drive diversity, equity and inclusion initiatives and engagement across TII and A Work closely with corporate Compensation and VP A HR to design and deliver motivating compensation and incentive programs. Partner with TII leadership and VP A HR on annual compensation planning.Remain current on statutory legislations, laws and overall HR trends. Responsible for recruitment strategy and execution working closely with A VP HR and Talent Acquisition team.Manage small team consisting of an HR Representative and Trainer.Oversee new hire onboarding and TII orientation. Participate in annual budgeting process with senior management.Participate in special projects where needed.Key Competencies: Demonstrated ability to build positive client relationships and influence all levels of the organizationExcellent oral and written communication skills are requiredStrong change management skillsAbility to coach both management and employees for positive outcomesDemonstrated ability to conduct effective investigations and resolve conflictProven ability to prioritize rapidly; strong problem-solving skills; excellent decision making/analysis skillsAbility to communicate both A and corporate initiatives and to recommend adaptations necessary for TII populationAbility to manage multiple projectsFlexible and self-directedStrong people management skillsWorkforce Management experience a plusHigh degree of professionalism and confidentialityAbility to operate in a matrixed organizational structure and decentralized HR structureWhat you will bring to C:Bachelors degree is required; undergraduate or graduate work in HR or business a plus.Minimum 7 years experience in an HR Business Partner role; ideally minimum of 5 in a leadership role.Experience providing employee consultation, employee relations, human capital planning, talent management and career planning.Experience with a Call Center employee population ideal Excellent computer skills, including knowledge of Human Resources Information Systems (HRIS) (preferably Workday), and the Microsoft Suite, including Outlook, Excel and Word. Some travel#LI-MS#LI-HYBRID
What C will bring to you:
Competitive compensation packageGenerous 401K employer matchEmployee Stock Purchase plan with employer matchingGenerous Paid Time OffExcellent benefits that go beyond health, dental & vision. Our programs are focused on your whole familys wellness, including your physical, mental and financial wellbeingA core C tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen pathA dynamic, ambitious, fun and exciting work environmentWe believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your communityAt C you will BELONGWe value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.
Crum & Forster (C), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. Approaching $4 billion in written premium as of 2021, C enjoys a financial strength rating of "A" (Excellent) by A.M. Best. C is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people - 3000+ employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards. C is part of Fairfax Financial Holdings, a global organization with $23.8 billion in revenue as of 2021. For more information about Crum & Forster, please visit our website:
Job Description:
We are looking for a Human Resources Director to develop, coordinate, and execute HR initiatives and programs that drive organizational strategy and business results for Travel Insured International (TII).This position requires expertise and insight into a range of disciplines, including talent management, organizational development and learning, DEI, and employee relations.Working closely with TII senior leadership and the A Division HR team, the incumbent will be a trusted advisor to the business, consulting with the leaders on strategic decisions to drive a high performance culture. This role sits on the TII Executive Team and has accountability to the TII President. What you wil do:Partner closely with senior leadership to understand its financials, objectives, and challenges to best drive a high performance culture.Consult and advise the business leader and management team on organizational design and proactively participate in talent management and performance management of both existing and prospective employees. Collaborate with new TII President and VP A HR to build a strong culture and increase employee engagement in support of businesss strategic growth goals.Coach Managers on setting clear performance expectations and supporting them during employee relations matters so as to handle them in a professional, legal, and ethical manner.Provide consultative support to employees on career development, performance issues, and general concerns. Partner with managers and HR Team to build out career pathing and development opportunities to support employees growth and career goals. Collaborate closely with A HR Team to drive and execute cross A Division people and culture strategies and programs.Manage employee relations issues, counsel managers in application of HR policies, conduct employee investigations and exit interviews.Work closely with the Corporate HR Shared Services team on all payroll, benefits and disability matters. Identify and execute opportunities to drive diversity, equity and inclusion initiatives and engagement across TII and A Work closely with corporate Compensation and VP A HR to design and deliver motivating compensation and incentive programs. Partner with TII leadership and VP A HR on annual compensation planning.Remain current on statutory legislations, laws and overall HR trends. Responsible for recruitment strategy and execution working closely with A VP HR and Talent Acquisition team.Manage small team consisting of an HR Representative and Trainer.Oversee new hire onboarding and TII orientation. Participate in annual budgeting process with senior management.Participate in special projects where needed.Key Competencies: Demonstrated ability to build positive client relationships and influence all levels of the organizationExcellent oral and written communication skills are requiredStrong change management skillsAbility to coach both management and employees for positive outcomesDemonstrated ability to conduct effective investigations and resolve conflictProven ability to prioritize rapidly; strong problem-solving skills; excellent decision making/analysis skillsAbility to communicate both A and corporate initiatives and to recommend adaptations necessary for TII populationAbility to manage multiple projectsFlexible and self-directedStrong people management skillsWorkforce Management experience a plusHigh degree of professionalism and confidentialityAbility to operate in a matrixed organizational structure and decentralized HR structureWhat you will bring to C:Bachelors degree is required; undergraduate or graduate work in HR or business a plus.Minimum 7 years experience in an HR Business Partner role; ideally minimum of 5 in a leadership role.Experience providing employee consultation, employee relations, human capital planning, talent management and career planning.Experience with a Call Center employee population ideal Excellent computer skills, including knowledge of Human Resources Information Systems (HRIS) (preferably Workday), and the Microsoft Suite, including Outlook, Excel and Word. Some travel#LI-MS#LI-HYBRID
What C will bring to you:
Competitive compensation packageGenerous 401K employer matchEmployee Stock Purchase plan with employer matchingGenerous Paid Time OffExcellent benefits that go beyond health, dental & vision. Our programs are focused on your whole familys wellness, including your physical, mental and financial wellbeingA core C tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen pathA dynamic, ambitious, fun and exciting work environmentWe believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your communityAt C you will BELONGWe value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.