Director, Change Order Management - REMOTE

Job Description

Position Summary:

• Director, Change Order Management is responsible for developing and producing high quality change orders and related documents in support of Precision’s business objectives. The Director, Change Order Management is responsible for leading, managing and growing Precision’s Change Order Department to deliver high quality and accurate change orders.
• The Director will work with leaders across the enterprise including Project Management, Functional Leads, Business Development, Finance, and Costing Teams throughout Precision for Medicine to ensure that the change orders meet the strategic objectives from both an Operational and Financial perspective of the company and our clients.
• The position of Director Change Order Management also requires the ability to independently manage initiates in accordance with the company’s strategic objectives. The Director, Change Order Management is a leadership position that requires global supervisory experience.
• Candidates for this position will be expected to have strong interpersonal and organizational skills, allowing them to set and achieve objectives in the execution of the programs and tasks to which they have been assigned.
• The Director, Change Order Management is also expected to lead cross functional change order meetings, participate in client calls, and provide routine tracking and updates across the organization on change order pipeline, volume, signed wins, etc.
• The position is a highly visible position and will have an impact not only within Precision, across the departments at Precision, but also with our clients. The Director, Change Order Management must have strong leadership skills, emotional intelligence, and the ability to handle multiple priorities.
• Director, Change Order Management will report into the Vice President, Operational Finance and will act as a liaison between Project Management, Business Development, Finance, and our Clients.
  

Essential functions of the job include but are not limited to:

• Lead the team responsible for developing and producing high-quality change orders and associated documents (e.g. Change Orders, Amendments) in order for the finished product to be delivered to the client timely and accurately
• Manage the overall change order capabilities and resource capacity, including the partnership with the Proposals Team as it relates to the Costing/Pricing/Quoting Tools
• An emphasis on continuous process improvements with respect to the change order process and associated document delivery to improve all elements of delivery in order to facilitate success and a meaningful experience for Precision’s customers and internal teams. This includes, but not limited to presentation of the documentation and clearly outlining the assumptions within the change order inclusive of variance analysis in order to facilitate a meaningful review by the Project Team and Precision’s clients
• Meticulous attention to detail as it relates to the financial attributes of the change orders and overall process in order to enhance the accuracy and timeliness of the change order preparation and delivery.
• Lead initiatives to ensure the continued development of all staff within the Change Order department
• Responsible for developing, managing, and communicating monthly metrics and other KPIs to demonstrate effective management of the department’s workflows and processes
• Provide weekly updates on change order volume, progress towards deliverables and execution of change orders
• Actively participate in the change order negotiations to ensure the delivery of documents to clients remains on track and consistent with expectations
• Partner with Project Management, Financial Analysts, and the Contract Team in order to facilitate contract negotiations with business vendors and other service providers that contribute to the change order budget
• Lead the Cross Functional Change Order Meetings which includes team members from all management levels in order to communicate status, pending change orders, key deliverables, change order volume, signed change orders, etc.
• Partner with the Directors of Project Management and Directors of Operational Finance to form a Cross Functional Committee that meets routinely to evaluate current state in order to continuously increase the efficiencies of operations.
  

Minimum Required

Qualifications:

• 4-year college degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• MBA preferred
  

Other Required

• 13-15 years or more in the CRO/pharmaceutical industry, preferably with corporate management experience
• Direct supervisory or experience managing people is expected in candidates for this position
• Ability to drive and availability for domestic and international travel including overnight stays as needed
  

Preferred

• Graduate, post graduate
  

Competencies

• Demonstrated success in supporting strategic, complex change order and contracting deliverables in a dynamic and global environment
• Solution-oriented and ability to creatively solve challenging customer requests and other change order related business challenges/opportunities.
• Proven ability to apply organizational development/change management methods to transform the organization and continuously upskill the teams
• Resolves company and project related problems and prioritize workload to meet deadlines.
• Exhibits high self-motivation, and is able to work and plan independently as well as in a team environment
• Motivates other members of the company to meet timelines and project goals
• Demonstrates a high degree of professionalism, as evidenced by ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills in the areas of diplomacy and negotiation
• Identifies training needs for direct reports and develop training plans to address those needs
• Conducts formal presentations to a wide variety of audiences including colleagues, investigative staff, and clients with a high level of proficiency
• Works within a project team, focused on setting objectives, tracking progress, and other project leadership responsibilities
• Possesses an understanding of financial management
• Ability to assess and quantify risks to the change order service delivery, both internal and external
• Demonstrates mastery knowledge of projects life cycle. Advanced costing expertise, algorithm development and change order text
• Excellent communication skills required to articulate potential risks to senior management through the completion of study
• Advanced analysis and problem-solving skills needed to recommend corrective action
• Exhibits high self-motivation, and is able to work and plan independently as well as in a team environment
• Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective.
• Conducts formal presentations to a wide variety of audiences including colleagues, and clients with a high level of proficiency.
• Possesses practical knowledge of IT tools and systems in use on project team
• Ability to lead strategic initiatives in order to further corporate objectives
• Prior Change Order experience, ability to manage staff, collaborate with departments across the organization, handle multiple priorities at once, and able to navigate through and across a growing global organization with legacy processes
  

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