Details
BiznusSoft provides a complete HR suite on the Salesforce Platform – the world’s #1 SaaS platform. We are a small and agile global company that is growing fast and there is huge opportunity to have a voice, implement ideas, and make a difference.
To do that, we need an experienced Business System Analyst that will be responsible for interfacing with customers and internal stakeholders, managing project timelines and deliverables, gathering and documenting business requirements, and ensuring they convey the voice of the customer in everything we build into our software.. The BSA must be a dynamic multi-tasker that can work in a fast-paced, cross-functional agile environment.
What You Will Be Doing:
- Write user stories
- Gather and document technical business requirements
- Interface with external customers to understand their software needs
- Partner with Product Development Team to manage the backlog and prioritize product defects and new features
- Act as the liaison between the technical team, the external customer, and product management
- Partner with Quality Assurance by writing acceptance criteria and working with the team to execute
- Train internal teams on new product features
- Lead the development, communication, and monitoring of project timelines
- Participate in presentations to customers and internal teams
- Present progress reports on the delivery schedule of project dependencies to the Product and Development leadership
- Participate in all Scrum ceremonies – sprint planning, daily standup, story grooming, backlog grooming, sprint demo and ensure team adherence to the product roadmap
Who You Are:
- Creative thinker with vision and attention to detail
- Ability to see the big picture throughout the product development process
- Three or more years of business analysis experience
- Strong experience gathering and documenting business requirements
- Hands-on experience working with both development and product management teams
- Good oral and written communication skills.
- Ability to use modern documentation and task tracking tools
- Experience creating business process flows, data flows, requirements, communication plans, and training for business applications changes and releases
- Working experience in an HR functions such as Compensation, Benefits, Recruiting Operations, HR Operations.
- Great organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously.
Bonus Points For:
- Experience with Salesforce.
- Experience with implementing HR software